At Labyrinthave, each piece is thoughtfully made to order, allowing us to create products with care while minimizing waste. As a small business, we are generally unable to accept returns or exchanges. That said, we understand that every situation is unique and are always happy to discuss alternative ways to help whenever possible. Certain items may be eligible for a return or exchange depending on the product and circumstances. If you have any questions or concerns about your order, please don't hesitate to contact us at orders@labyrinthave.com, we're committed to finding the best solution we can.